Privacy Policy

Our Privacy Policy Page

Welcome to Love ur House website Terms and Conditions for use. The website is owned and operated by Love ur House Ltd, whose registered office is at 21 South Green Drive, Stratford-upon-Avon, Warwickshire, CV379HR. Company Registration Number  6827050. All the products on this website are supplied by Love ur House Ltd. All contracts with Love ur House Ltd and the contents of this site are displayed in English. Our products are available to you on the website subject to the following Terms and Conditions. Please read through them carefully before placing your order. By placing an order you agree to be bound by the Terms and Conditions set out below. We  may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received. 

Security policy
Buying Love ur House products online is quick, easy, convenient and safe. When you wish to buy the items you have selected, your browser makes a connection to the secure section of our website which is different from a normal Internet browsing connection. Your browser should show an icon to indicate that it has made a secure connection and that your personal information is encrypted as it travels over the Internet. 

Privacy and data protection
We take your privacy seriously and will treat all of your personal information in accordance with the applicable data protection laws in the UK to ensure that the personal information you give us is kept secure and processed fairly and lawfully. The data which you supply to us will enable us and our processors to fulfil your order and to provide you with the best possible service. We collect the data that you enter on this site and we track how you use the site using cookies. We use this information to deliver your order and to save you having to type in the same information every time you visit our site. We also use it for anonymous analysis about how customers use our website.

Acceptance of an order
The acceptance of an order does not take place until dispatch of the order at which point the purchase contract will be made and you will be charged. We reserve the right to refuse an order. Non-acceptance of an order may result from the product ordered being unavailable from stock, our inability to obtain authorisation of payment or the identification of an error within the product information including price or promotion. If there are any problems with your order we shall contact you. The laws of England shall govern the contract between us and any dispute between us will be resolved exclusively in the courts of England.

Payment
We will take all reasonable precautions, in so far as in our power to do so, to keep the details of your order and payment secure but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you. Please note that prices are subject to change without notice.

Accuracy of information
We attempt to be as accurate as possible when describing our products, however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colours or other content available on the website is accurate, complete, reliable, current, or error-free. All sizes and measurements are approximate.

Links to other websites
This website may include links to other internet sites. We do not endorse any such websites and we are not responsible for the information, material, products or services contained on or accessible through those websites. Your access and use of such websites remains solely at your own risk. You may only link to this website with our express written permission. We expressly reserve the right to withdraw our consent at any time to a link, which in our sole opinion is inappropriate or controversial. 

Acceptable use
You may only use this website in accordance with these Terms and Conditions and, in any event, for lawful and proper purposes which includes complying with all applicable laws, regulations and codes of practice within the UK or other jurisdiction from which you are accessing this website.

Limitation of liability
To the extent that we are lawfully able to do so, in no event will we be liable for any direct, indirect, special, punitive, exemplary or consequential losses or damages of whatsoever kind arising out of access to, or the use of or inability to use, this website or any information contained in it or arising out of the services we provide, including loss of profit and the like, whether or not in the contemplation of the parties, whether based on breach of contract, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages. This does not affect your statutory rights. Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury caused by negligence or for fraudulent misrepresentation. 

Disclaimer of warranty
To the maximum extent permitted by law, we disclaim all implied warranties with regard to the information, services and materials contained on this website including but not limited to warranties of title, fitness for a particular purpose, merchantability and non-infringement of proprietary or third-party rights. All such information, services and materials are provided "as is" and "as available" without warranty of any kind. 

Indemnification
You agree to indemnify, defend and hold us harmless from any liability, loss, claim and expense (including reasonable legal fees) related to your breach or misuse of these Terms and Conditions.

Intellectual property
All content on this website which forms part of the services, including, but not limited to, text, graphics, logos, button icons, images, audio clips, data compilations, software and the compilation thereof (the "Content") is the property of Love ur House. The trademarks, logos, and service marks displayed on the website (collectively, the "Trademarks") are the registered and unregistered marks of  Love ur House, our affiliates, our licensors or our partners, in the United Kingdom and other countries, and are protected by United Kingdom and international trademark laws. All other trademarks not owned by us, our affiliates, our partners or our licensors that appear on the website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us. Neither the Content, the Trademarks, nor any other portion of the website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in full or in part, for any purpose without our prior written consent.


General
These Terms and Conditions constitute the entire agreement between us in respect of the use of our services and of our website and supersede any and all prior agreements, arrangements and representations (save in respect of those made fraudulently). If any of these Terms and Conditions are found to be invalid then that provision shall not affect the validity of the remaining provisions which shall remain fully enforceable. No waiver by us of any term shall be deemed to be continuing or shall be deemed to be a waiver of any other term. You are not permitted to reproduce, sell or exploit for any commercial purpose any part of the website or our services. These Terms and Conditions will be interpreted and construed in accordance with the laws of England and will be subject to the exclusive jurisdiction of the English Court.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.